![]() Cameras completely stop working once you reach a certain amount of recordings each month. And they had the nerve to suggest I buy additional cameras. I called Guardian and they said there was nothing they could do and that is just how their cameras are meant to function. The doorbell camera only recorded the first 30 seconds which showed her politely knocking and didn’t get any of the rest. I had a recent situation with a neighbor beating on my door, banging and yelling for nearly 4 minutes. Doorbell camera only records for 30 seconds max then stops even if there is someone beating down your door. To sum it up, other companies have better, cheaper and much more modern equipment with a service that is a fraction of the price and without a 5 YEAR COMMITMENT! Like Ring. And out of all of the false alarms we had over the years, on most of them we did not get a call back from Guardian. When we called to the customer retention line on two occasions, we got absolutely no help, just some smart remarks. If you want to get cameras with Guardian, get ready for a hefty price tag. Our door bell cam is extremely limited, not recording half of the motion triggers, or maybe the motion trigger doesn't work every time. Wow! We realized we were in the stone age with Guardian equipment!!!! One of our control panels is still push button analog (and it's a better one, lol). AND THE CANCELATION FEE IS $1,250.00!!!! That fee stays for the duration of the contract, whether your 1 month in or only have 1 month left.įinally, with the rising rate of burglaries, we decided to shop around and find some cameras. Since we were already suckered into a new 5 year contract, they didn't care about us anymore. ![]() We called Guardian to change out the equipment but they refused. So, we got a tiny hard to use control panel, when Guardian had a better product, as well as a smart lock that we were never able to connect to the app properly, so it was never really smart. It also comes with PowerG wireless intrusion technology for more secure encryption, longer range and better battery life. The most basic package from Guardian Protection includes an IQ2 touch-screen panel and home automation. The Works, built for those who want a thorough solution, including home security equipment and full home automationĪll Guardian Protection packages include 24/7 monitoring, professional installation and app access.Protect My Parents, built for caretakers of older residents includes medical monitoring.Pet Parent, built for pet owners who want to check in on their pets.Home Security Essentials, built for those who want an effective solution without extra technology.Healthy (Green) Home, built for those who want an environmentally friendly home.Frequent Flyer, built for those who travel often.Family First, built for families allows parents to check in on their children.Burglar Buster, built for those concerned about recent break-ins in the area.Bachelor(ette) Pad, built for single residents with limited needs.It puts together packages based on common living situations, including: Guardian Protection customizes smart home security packages based on your needs.
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